Privacy Policy

Last updated: October 5, 2026

SMS privacy commitment: Mobile information, including phone numbers and SMS opt-in consent, will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with service providers is permitted only when necessary to deliver the services customers request, such as processing an order or sending an authorized text.

Information we collect

When you place an order, request a custom order, contact us, or use our website, we may collect your name, email address, phone number, order details, pickup or delivery information, payment status, customer-service communications, and technical information needed to operate and secure the website.

How we use information

Process, confirm, prepare, and fulfill orders.
Send receipts, pickup updates, delivery updates, and customer-service messages.
Respond to questions and provide support.
Prevent fraud, secure our services, and comply with legal obligations.
Maintain business and transaction records.

Payments

Payments are processed by third-party payment providers. Brown Suga Treats does not receive or store complete payment-card numbers. Payment providers process information under their own privacy policies.

SMS communications and consent

If you voluntarily select the initially unselected “Text me” option during checkout, you consent to receive order-related text messages from Brown Suga Treats concerning your order, pickup, delivery, customer service. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out.

SMS consent is optional and is not required to place an order or purchase goods or services. We maintain SMS consent separately from the required checkout policy acknowledgment. Selecting “Email me” instead of “Text me” does not enroll you in SMS messaging; order updates will be sent by email instead.

We do not sell or rent personal information. Mobile information and SMS opt-in data or consent are not shared with third parties or affiliates for their marketing or promotional purposes. We may disclose limited information to vendors that help us provide requested services, such as messaging, email, hosting, fraud prevention, or payment processing, subject to appropriate confidentiality and use restrictions.

Cookies and local storage

Our website may use cookies or browser storage to remember preferences, preserve a shopping cart, improve performance, and help secure transactions. You can adjust browser settings to limit these technologies, although some features may not work correctly.

Retention and security

We retain information only as long as reasonably necessary for the purposes described above, including order fulfillment, accounting, dispute resolution, security, and legal compliance. We use reasonable administrative and technical safeguards, but no online system can be guaranteed completely secure.

Your choices

You may ask to access, correct, or delete personal information, subject to legal and operational retention requirements. You may opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us at brownsugatreats614@gmail.com.

Children’s privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy periodically. The “Last updated” date identifies the current version.

Contact us

Questions about this policy may be sent to brownsugatreats614@gmail.com.